Sue Galatz – Nike We interviewed Sue Galatz, a former leader at Nike. Sue is an expert communicator and built a long career at Nike by skillfully navigating corporate complexities. Sue shares her feelings about the principle of seeking to understand before you come to a conclusion or judgment. https://vimeo.com/350767099 Alex Shootman – CEO We …
Leaders should strive to say what they mean. Sounds simple, but it is not. Communicating effectively as a leader requires insight into the perspective of the receivers. I learned this lesson one Saturday morning as a coach for a group of very young soccer players. The team was comprised of kindergarten and first-grade students. Some …
Case Example: Saying What You Mean is Not Always Easy Read More »
Society has lapsed into an acceptable model of unprofessional messaging. Know who you are communicating with and make sure your communication is professional and represents who you are. It isn’t worth saving a few keystrokes to abbreviate the message – be professional. Review before sending – always re-read. If it’s an important message have someone …
To make sure people understand your message, and to make sure you understand their message, consider adopting a technique called clarify and confirm. This process is very simple, but getting into the habit can take some practice. There are two simple steps: Clarify: To clarify you seek input from the person you are communicating with to …
The Burden is on the Sender There is a simple formula for effective communication. The sender is responsible for the message being received and understood. Sometimes we think of the send function of communication as our responsibility ends when the message is transmitted. That approach, however, is a surefire way to make the communication unsuccessful. Even …
Gordon Whitehead, the Founder of Leaders247, gives a suggestion on how to validate your message so it will be received in the way you want it to be received and understood in the way you want it to be understood. https://vimeo.com/350615152/3eab05909d Four other principles leaders should consider include: The burden of communication is on the …
Jack was one click away from sending an email that would have made an outright enemy for him – for good. Oh, he felt justified. His finger hovered tremulously over his mouse trying to decide whether or not to hit send. An awkward debate emerged in his mind. Jack was angry. Sure, he was justified, …
Email is a Low Form of Communication Gordon Whitehead, the Founder of Leaders247, shares a principle about low forms and high forms of communication. In this video he discusses why email is a low form of communication. He mentions that whenever possible important communications are much more effective with a verbal exchange, or even better, …
Communication – What is It? Communicate (v.) 1520s, “to impart (information, etc.); to give or transmit (a quality, feeling, etc.) to another,” from Latin communicatus, past participle of communicare “to share, communicate, impart, inform,” literally “to make common,” related to communis “common, public, general” (see common (adj.)). Meaning “to share, transmit” is from 1530s. Intransitive …
“The best way to communicate the basis of a corporation’s or institution’s common bonds and values is through behavior.” Max De Pree
